1. Electronic Agreement

   The Client is required to sign the Consultation and Service Agreement electronically before proceeding with the consultation and any related services. The agreement will be emailed to the Client once the payment has been confirmed.

2. Consultation Platform

   The Initial Consultation will take place over Zoom, with the link sent to the Client via email and the Client Portal.

3. Consultation Language

   The Initial Consultation can be conducted in either English or Spanish, based on the Client’s preference. However, the Personalized PR Options Report will be provided in English only.

4. Consultation Fee

   The Client must pay the required fee for the Initial Consultation and/or the Temporary to Permanent Status Planning service.

5. Assessment Form Completion

   The Client must complete the assessment form in the Client Portal at least 24 hours prior to the Consultation. Alternatively, the RCIC can complete it during the Consultation without adding extra time. Email instructions will be sent to the Client.

6. Purpose and Scope of the Consultation

   The purpose of the Consultation is to assess the Client's eligibility for permanent or temporary immigration to Canada and to answer immigration-related questions. The RCIC will not review application forms, letters of intent, or specific documents unless included in the purchased service.

   The service focuses exclusively on Canadian immigration programs, excluding topics such as education, employment recruitment, taxation, or other non-immigration matters.

7. Temporary to Permanent Status Planning Service Process

   • Initial Consultation: A 60-minute session where the RCIC reviews your profile and eligibility. Additional information or documents may be requested for the preparation of the personalized report.

   • Report Preparation: After receiving the necessary information, the RCIC will prepare the Personalized PR Options Report, outlining available pathways, gaps in the profile, and strategies for success. The Report will be prepared in English only.

   • Timeline: The RCIC will prepare the report within 7 working days after receiving the requested information from the Client.

   • Post-Report Communication: Once the report is delivered, the Client may ask one follow-up question through the Client Portal. Further questions or support require scheduling a separate paid consultation.

8. Refund Policy

   The Client may request a refund up to 24 hours before the consultation, minus a $50 CAD administrative fee. If the consultation has occurred, the fee is non-refundable, including fees for the Temporary to Permanent Status Planning service.

9. Report Disclaimer

   The report is based on current Canadian immigration regulations. Any changes to laws or policies after report delivery are not the responsibility of the RCIC or Immigrative. The report is for educational purposes only and should not be considered legal advice.

10. Representation

    Following the consultation and report, the RCIC may offer full immigration application representation. If the Client retains the RCIC for immigration services, an exclusive professional fee will apply based on the roadmap provided.

11. Referrals

    The RCIC may recommend additional services during the Consultation. The Client is not obligated to accept these recommendations.

12. Cancellation and Rescheduling

    The Client must notify Immigrative at least 24 hours in advance to cancel or reschedule an appointment. Failure to do so may result in cancellation without reimbursement. The Client may reschedule once, but fees are non-refundable after rescheduling.

13. Late Arrival

    If the Client is more than 20 minutes late for the Consultation, the RCIC reserves the right to cancel the appointment without refunding the fees.

14. Confidentiality and Use of Documents

    All documents shared between the RCIC and the Client are confidential and must not be disclosed to third parties. The report, including the PR Options Report, is intended solely for the Client’s use and may not be copied, distributed, or shared without explicit written consent from Immigrative Visa Services Inc.

15. Post-Consultation Communication

    After the report is delivered, all communication must occur through the Client Portal. The Client is entitled to one follow-up question. Additional questions require a paid follow-up consultation.

16. Governing Law

    This Agreement is governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein.

17. Acceptance of Terms

    By scheduling a Consultation and/or purchasing the Temporary to Permanent Status Planning service, the Client agrees to these Terms and Conditions.

18. RCIC Membership and Professional Standards

The RCIC is a licensed member in good standing with the College of Immigration and Citizenship Consultants (CICC) and is bound by its By-laws, Code of Professional Conduct, and applicable regulations.